You Speak, We Listen...
and sometimes we shush you, but not in the case of last semester's LibQUAL survey. Although the survey results reflect that you really, really like us... it is always possible to improve. Two taskforces have been categorizing comments and some remedial and corrective actions have already taken place.
- The third floor has been declared a quiet zone, in response to requests for quiet study areas.
- The entire collection is being examined and evaluated, in response to comments about the age and scope of the collection.
- Various means of improving communication are under consideration, in response to comments that revealed a lack of awareness of existing resources.
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